Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how rockymountainhomerescue.com ("Rocky Mountain Home Rescue," "we," "us," or "our") collects, uses, and shares information when you use our website, applications, and services (collectively, the "Service").

1. Information We Collect

Information You Provide

Account Information: Name, email address, password
Profile Information: Business name, market area, role, preferences
Payment Information: Processed securely by Stripe (we do not store card details)
Content: Posts and content you create using our AI tools

Information Collected Automatically

Usage Data: Pages visited, features used, time spent
Device Information: Browser type, operating system, IP address
Cookies: Session and preference cookies

2. How We Use Your Information

We use your information to:

Provide and improve the Service
Generate AI-powered content based on your preferences
Process payments and manage subscriptions
Send service-related communications
Respond to support requests
Analyze usage patterns to improve our Service
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Companies that help us operate (e.g., Stripe for payments, OpenAI for AI processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Post history is retained for 6 months. You may request deletion of your account at any time.

6. Your Rights

GDPR Rights (EEA/UK Residents)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time

CCPA Rights (California Residents)

You have the right to:

Know what personal data we collect
Request deletion of your personal data
Request a copy of your data
Opt-out of the sale of personal data (we do not sell data)
Not be discriminated against for exercising your rights

To exercise these rights, contact us at: [email protected]

We will respond within 45 days as required by law.

7. Cookies

We use cookies to maintain your session and remember your preferences. You can control cookies through your browser settings, but some features may not function properly without them.

8. Third-Party Services

Our Service integrates with third-party services including:

Stripe: Payment processing
OpenAI: AI content generation
Facebook/Meta: Social media integration (coming soon)

These services have their own privacy policies governing their use of your data.

9. Facebook Data Deletion

If you have connected your Facebook account and would like your data removed, send an email to [email protected] including:

Your full name
The email associated with your account
Your Facebook User ID (if available)
A statement requesting deletion of your Facebook data

We will verify your request and permanently delete all Facebook-related data within 30 days.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

rockymountainhomerescue.com
Email: [email protected]